Stylo
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Introduction:Stylo is an AI tool designed to enhance customer satisfaction by providing assistance and suggestions.
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Category:Text&Writing
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Added on:May 22 2023
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Monthly Visitors:1.0K
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Social & Email:—
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Stylo: An Overview
Stylo is an advanced AI assistant designed to enhance customer support experiences by offering insightful recommendations on optimizing time and resources. Its main use case revolves around improving customer satisfaction through intelligent ticket handling, which includes features like automatic translation, customer satisfaction prediction, and real-time escalation of urgent issues.
Stylo: Main Features
- Generate unique responses for every ticket.
- Automatically translate tickets to and from any language.
- Predict customer satisfaction without the need for surveys.
- Identify and escalate angry tickets in real-time.
- Seamlessly integrate with Zendesk for AI assistance in all languages.
Stylo: User Guide
- Integrate Stylo with your Zendesk ticketing system.
- Upon integration, Stylo Assist will be accessible in every Zendesk ticket.
- Analyze customer comments and issues by pasting them into Stylo.
- Review the unique response generated by Stylo for the ticket.
- Utilize Stylo's features to translate tickets, predict satisfaction, and escalate concerns as needed.
Stylo: Pricing
Stylo: User Reviews
- "Stylo has transformed our customer support process. The ability to predict customer satisfaction has been a game-changer!" - Alex T.
- "The integration with Zendesk was seamless, and the automated translations save us so much time!" - Jamie L.
- "I love how Stylo can identify angry tickets. It helps us respond promptly and effectively." - Chris P.
FAQ from Stylo
What is the functionality of Stylo Assist?
Stylo Assist operates by examining customer feedback and inquiries within Zendesk ticketing. It leverages AI technology to craft tailored replies for each ticket, facilitate translations in multiple languages, assess customer satisfaction levels, and promptly flag and escalate any tickets marked by customer frustration.
Is it possible to connect Stylo Assist with Zendesk?
Absolutely, Stylo Assist seamlessly integrates with Zendesk, empowering support agents with AI-driven assistance directly within each ticket. This integration enables agents to address customer concerns effectively in various languages.
How much does it cost to use Stylo Assist?
The subscription fee for Stylo Assist is set at $10 for each agent on a monthly basis.
What are the essential functionalities of Stylo?
Stylo's key functionalities encompass generating customized responses for each customer inquiry, translating messages across any language, forecasting customer satisfaction metrics, and detecting and escalating tickets that indicate customer dissatisfaction in real time.
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