Salesken
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Introduction:Enhance sales outcomes through insights driven by AI.
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Category:Business
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Added on:Apr 07 2024
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Monthly Visitors:26.0K
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Social & Email:
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Salesken: An Overview
Salesken is an advanced AI Sales Assistant designed to enhance the performance of sales representatives by providing detailed insights into their interactions with customers. By leveraging AI technology, Salesken improves customer engagement and helps in closing more deals effectively.
Salesken: Main Features
- Pitch Score
- Transcription & Recording
- Coaching & Learning
- Call Monitoring
- Summary & Advisory Reporting
- Call Recording
- Revenue Insights & Predictability
- Real-Time Cueing
- Sales 360° Activity Management
- Post Call Analytics
- Omnichannel Cloud Telephony
- Correlation Analysis
- Performance Insights
- AI Auto Quality Assurance
- CRM & QA Automation
- Call & Snippet Library
Salesken: User Guide
- Onboard: Integrate your CRM, dialer, and video conferencing tools with Salesken.
- Detect: Analyze each sales conversation to identify performance gaps.
- Fix: Utilize real-time assistance to enhance sales outcomes.
Salesken: User Reviews
- "Salesken has transformed our sales process. The real-time cues during calls have significantly improved our closing rates!" - Alex R.
- "The insights provided by Salesken are invaluable. We can now coach our reps effectively based on actual data." - Jamie L.
- "I love the transcription feature. It allows me to revisit conversations and learn from them." - Taylor S.
FAQ from Salesken
Is my information protected?
Salesken prioritizes the protection of your information, adhering to strict GDPR and CCPA regulations and holding ISO 9001/2000 certifications. We carry out regular security assessments to ensure your data remains safe.
Do customers get informed about call recordings?
It's recommended to alert customers regarding call recordings. For incoming calls, a pre-recorded advisory message can be utilized, while for outgoing calls, it’s essential to secure the customer's agreement.
What makes this conversation intelligence tool different from a chatbot?
Unlike chatbots that deliver preset answers, Salesken enhances agent performance in real-time, providing tailored coaching and actionable insights during live conversations to help close more sales.
Who can access my agents' customer interactions?
Access to customer interactions is restricted to authorized personnel within your organization, ensuring confidentiality and security.
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