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LiveChatAI
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  • Introduction:
    Enhance customer service by utilizing an AI chatbot along with live chat options.
  • Category:
    Marketing
  • Added on:
    Jan 29 2024
  • Monthly Visitors:
    117.0K
  • Social & Email:
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LiveChatAI: An Overview

LiveChatAI is an advanced AI-driven chatbot and live support solution designed to enhance customer interactions by simplifying the communication process between businesses and their clients. Utilising a chatbot trained on specific company documentation and content, LiveChatAI effectively reduces support volumes while significantly improving customer satisfaction.

LiveChatAI: Main Features

  1. Unlimited AI Bots
  2. Live Chat with Human Agents
  3. Content Import Capabilities
  4. Seamless Human Routing
  5. API Availability
  6. Trained Data Utilisation

LiveChatAI: User Guide

  1. Sign up for a LiveChatAI account on the official website.
  2. Import your existing documentation and content to train the AI chatbot.
  3. Configure the chatbot settings to tailor responses to your business needs.
  4. Integrate the LiveChatAI solution with your existing customer service platforms.
  5. Test the AI bot to ensure it accurately addresses customer inquiries.
  6. Launch the LiveChatAI service and monitor interactions for improvement.

LiveChatAI: User Reviews

  • "LiveChatAI has transformed our customer support operations. The AI is smart and can handle a majority of inquiries efficiently!" - Sarah, Customer Support Manager
  • "The integration process was seamless, and our customers have expressed great satisfaction with the immediate responses they receive." - James, Operations Director
  • "I love how easy it is to train the bot with our documents. It saves us so much time and effort." - Emily, Marketing Specialist

FAQ from LiveChatAI

What steps do I need to take to embed my AI assistant on my site?
To incorporate your AI assistant into your website, you typically need to utilize a chat widget provided by your AI service. This involves copying the integration code from the platform and pasting it into the HTML of your website where you want the chat feature to appear.
How do I upload my existing data for training?
You can upload your existing data by providing the URL of your website. The AI service will then scan your site, allowing you to choose specific content for training purposes.
Is it possible to distribute an AI Bot that I've developed?
Absolutely! You have the option to share the AI Bot you created with others, making it accessible for use in different environments or platforms.
Can I customize the responses of my AI Bot?
Yes, you can personalize the responses of your AI Bot by adjusting its training data and providing specific instructions that influence its conversational style and tone.
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