Kore.ai
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Introduction:Kore.ai provides AI-driven assistants to streamline customer and employee interactions.
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Category:Text&Writing
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Added on:Mar 07 2023
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Monthly Visitors:146.0K
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Social & Email:
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Kore.ai: An Overview
Kore.ai is a leading provider of Conversational AI technology, specializing in enhancing customer and employee experiences through AI-driven solutions. The company offers a suite of virtual assistants and process assistants that leverage conversational AI to streamline interactions in both front-office and back-office operations across diverse sectors.
Kore.ai: Main Features
- Conversational AI-first virtual assistants and process assistants
- XO Platform for blending conversational AI and digital user experience
- SmartAssist - AI-Native Contact Center as a Service
- WorkAssist - AI-first collaborative workspace
- Customer Experience Optimization (CxO)
- BankAssist - Conversational banking
- SearchAssist - Cognitive search with conversational support
- HealthAssist - Enterprise Conversational AI for healthcare
- AgentAssist - Real-time AI-powered agent assistance
- RetailAssist - AI-Native Conversational Commerce Assistant
- Employee Experience Optimization (ExO)
- IT Assist - AI-powered assistant for IT support
- HR Assist - AI-powered assistant for HR support
- ProcureAssist - AI-Native Procurement Virtual Assistant
Kore.ai: User Guide
- Visit the Kore.ai website to explore the available solutions.
- Choose the appropriate virtual assistant or process assistant based on your industry needs.
- Sign up for an account and access the XO Platform.
- Customize the virtual assistant to align with your specific business requirements.
- Deploy the assistant across desired voice and digital channels.
- Monitor and analyze interactions to optimize performance and user experience.
- Utilize the available support and resources for ongoing improvements.
Kore.ai: Pricing
Pricing information for Kore.ai's services is not explicitly detailed in the provided information.
Kore.ai: User Reviews
- "Kore.ai has transformed our customer support process. The AI assistants are incredibly intuitive and have reduced our response times significantly." - User A
- "The integration of Kore.ai's solutions into our HR department has streamlined our operations and improved employee satisfaction." - User B
- "I appreciate the flexibility of the XO Platform. It allows us to create a tailored experience for our clients." - User C
- "The AI-powered assistants have made our banking services more efficient, and our customers love the conversational interface." - User D
FAQ from Kore.ai
Which sectors can leverage Kore.ai's capabilities?
Kore.ai's technology can enhance operations in various sectors including financial services, healthcare, retail, telecommunications, travel, hospitality, media and entertainment, as well as utilities.
What organizational roles can take advantage of Kore.ai's solutions?
Roles within an organization such as sales, marketing, finance, IT, human resources, customer service, and agent assistance can all see improvements through the implementation of Kore.ai.
What does the XO Platform entail?
The XO Platform from Kore.ai is a comprehensive solution that integrates conversational AI with user-friendly digital interfaces aimed at enhancing both customer and employee interactions.
In what ways does Kore.ai enhance customer interaction?
Kore.ai enriches customer experiences by facilitating personalized and effective interactions, enabling self-service through conversational AI on various platforms, and helping businesses to stay ahead of the competition.
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