Desku: An Overview

Desku is an advanced AI customer service support platform designed specifically for businesses. Its primary goal is to enhance customer satisfaction by automating various support processes, making it easier for companies to manage customer inquiries efficiently.

Desku: Main Features

1. AI-driven chatbots and automation utilities
2. AI-powered inbox with suggested answers and ticket summaries
3. Shared inbox for streamlined team collaboration
4. Live chat feature for real-time customer communication
5. Knowledge base creation tool for self-service empowerment
6. Integration capabilities with various tools and platforms

Desku: User Guide

1. Sign up for a free trial or book a demo to explore Desku's features.
2. Complete the onboarding process to familiarize yourself with the platform.
3. Set up AI-driven automation using chatbots and automation utilities.
4. Create custom automations without coding, utilizing bots, triggers, conditions, and rules.
5. Utilize the AI-powered inbox to manage customer inquiries effectively.
6. Engage with customers in real-time through the live chat feature.
7. Develop a knowledge base to facilitate self-service for customers.
8. Integrate Desku with other tools for enhanced productivity.

Desku: Pricing

For detailed pricing information, please visit the Desku Pricing Page.

Desku: User Reviews

• "Desku has revolutionized our customer service. The AI chatbots handle queries efficiently, allowing my team to focus on complex issues." - Sarah M.
• "The integration with our existing tools was seamless, and the knowledge base has significantly reduced support queries." - John T.
• "Real-time communication has improved our customer engagement tremendously. Highly recommend!" - Emily R.
• "The platform is user-friendly and has helped us streamline our customer support processes." - Michael A.