Cycle: An Overview

Cycle is an innovative feedback hub designed to streamline the process of capturing product feedback and sharing customer insights, effectively minimizing administrative tasks. It empowers teams to gather valuable insights directly from various customer interaction channels, thus enhancing their decision-making processes and product development strategies.

Cycle: Main Features

1. Capture feedback from diverse sources.
2. Record and transcribe customer calls for accurate insights.
3. Document user research collaboratively in real-time.
4. Automated processing and categorization of feedback using AI.
5. Create comprehensive customer voice reports.
6. Collaborative product planning and integration with Linear.
7. Develop release notes to close the feedback loop with customers.

Cycle: User Guide

1. Connect your feedback sources such as Slack, Intercom, HubSpot, and Email to capture contextual feedback.
2. Utilize Cycle's recorder to record and transcribe customer calls.
3. Co-write and document user research in real-time with your team.
4. Allow Cycle's AI to process and categorize the gathered feedback automatically.
5. Create customer voice reports to summarize feedback trends and insights.
6. Engage in collaborative product planning and sync your findings with Linear.
7. Write release notes and ensure effective communication with customers to close the feedback loop.

Cycle: User Reviews

• "Cycle has transformed the way my team handles customer feedback. The integration with our existing tools is seamless!" - Sarah T.
• "The real-time documentation feature has made our user research sessions much more efficient." - Mark L.
• "I love how Cycle automatically categorizes feedback. It saves us so much time!" - Emily R.
• "The ability to record and transcribe calls helps us capture important insights without missing a beat." - James K.